One of the world’s leading footwear brands that specialises in the design, distribution, and licensing of sneakers, skating shoes, lifestyle footwear, apparel, and accessories
Business Challenge
• The brand’s overall store network uptime was less than 92%, which impacted their online billing process due to frequent network downtime • They needed an analytics platform to study buying behaviour and capture real-time footfalls • They were also looking to rapidly expand their store footprint and ensure a superior customer experience, both online and in-store
Our Solution
• With our Internet Leased Lines (ILL), MPLS and APN-based 3G/4G MPLS, we could connect the brand’s hub location to their 80 company-owned store locations, across India. This was set up on a fully managed architecture • Our Managed WiFi platform offered analytics on in-store customer behaviour patterns
Business Impact
• Through our solutions, the brand and its customers now enjoy a seamless and uniform WiFi experience across all stores. With the absence of unpredictable network downtime, they can ensure the continuity of store operations • The brand can now track user-analytics and compare the performance of each store using a single online dashboard. The customer stay-time on WiFi can also be tracked to understand user-behaviour
To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123
